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Cargo Claims Second Opinion

Independent eyes on complex cargo claims.

Before you accept it, pay it or pursue it — find out whether the conclusion is technically sound.

Request a Preliminary Review
  • Cargo Interests·
  • Insurers·
  • Shipowners·
  • P&I Clubs·
  • Lawyers

claims.secomar.net — Marine & Cargo Surveyors since 1998

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The Service

A second opinion, before the decision.

A cargo claim has already been assessed, rejected, surveyed or disputed. Someone has reached a conclusion — and that conclusion is about to cost money, whether you accept it or fight it. We review the file independently and tell you whether it holds up.

We do not promise to recover your money.

We tell you whether the conclusion holds — and whether the claim is worth pursuing.

When a second opinion pays for itself

  1. 1

    The conclusion looks weak. A claim has been made — or rejected — on technical grounds that may not survive an independent check.

  2. 2

    The survey report is disputed. Two experts disagree, or one report is being given more weight than its evidence justifies.

  3. 3

    The amount claimed looks wrong. The loss is not properly documented, is overstated, or ignores salvage and mitigation.

  4. 4

    The loss may have started elsewhere. Supplier, packer, inland haulier, terminal, storage or carrier — the file blames one of them without checking the others.

  5. 5

    Litigation is being considered. Before hiring lawyers abroad, you want to know what the technical evidence can actually prove.

  6. 6

    The file is old or cold. The cargo is gone and the vessel has sailed. Only documents remain — and documents are exactly what we work from.

Largely document-based

Most second opinions are based on the claim file itself: survey reports, bills of lading and transport documents, temperature and data-logger records, packing and stowage evidence, correspondence, photographs and invoices. We attend in person only when it will genuinely change the answer.

Independent by design

We work for cargo interests, insurers and brokers — and equally for shipowners, carriers and their P&I Clubs. We are not structurally aligned with any of them, and we check every instruction for conflicts against our existing survey and P&I correspondent work. Our findings follow the evidence — including when the evidence shows the claim does not stand.

Built on the survey work

Reefer and temperature-controlled cargo · perishables · bulk and liquid cargo · project and breakbulk · container stowage and lashing · stock and inventory losses. Since 1998, from the quayside — not just from the file.

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Scope

Five questions. One clear answer.

Causation

What actually caused the loss?

Where and when the damage most likely began — before loading, in the product, in the packing, during stowage, carriage or handling.

Liability

Does the evidence support the alleged liability?

Whether the technical record actually proves the case built on it.

Quantum

Is the claimed amount properly documented?

Valuation basis, depreciation, salvage value, mitigation and consequential losses.

Evidence

What is missing, inconsistent or overlooked?

Gaps and contradictions in the file — and what can still be obtained before it is too late.

Recommendation

Is the claim worth pursuing, and against whom?

The realistic technical position, the strongest argument, and the weakest.

The deliverable — Independent Second Opinion Report

A written technical review of the claim file: analysis of the evidence, an independent assessment of causation, liability and quantum, a list of what is missing, and a recommended course of action. Every report ends with a clear conclusion:

Supported

The technical evidence supports the claim as presented. The position is defensible.

Partially supported

Part of the claim stands; specific items, amounts or liability arguments do not.

Not supported

The evidence does not support the claim. Pursuing it is unlikely to recover its own cost.

Worked example — reefer cargo

A cargo arrives deteriorated, but the temperature record for the voyage is compliant from start to finish. The useful question is not who to blame, but where and when did the loss most likely begin? A reefer container maintains a temperature; it does not create one. Read together with the pre-cooling records, the stowage, the inland leg and the product's condition at loading, the evidence often shows the loss started with the supplier, packer, haulier or terminal — or confirms that the sea carriage was faultless.

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Who Instructs Us

Both sides of the file. Same standard.

A second opinion is only worth having if it can go against the party who commissioned it. We are instructed by both sides, and our analysis does not change according to who pays for it.

Cargo interests, insurers & brokers

Before you accept, or before you pursue

  • Test a rejection before accepting it. A rejection based on a compliant data record, on inherent vice or on the cargo's condition at shipment may be right — or it may simply never have been checked.
  • Know what you are buying before you litigate. What the technical evidence can actually prove, and where it will not hold.
  • Find the right defendant. If the loss started with a supplier, packer, inland haulier, terminal or warehouse, the claim may be valid but aimed at the wrong party.
  • Secure what still exists. Which evidence can still be obtained, and what must be preserved before time bars and disposal close the file for good.

Shipowners, carriers & P&I Clubs

Before you pay, and before you reserve

  • Test a claim before paying it. An independent review of the claimant's survey, causation theory and quantum — including items that are overstated, duplicated or ignore salvage and mitigation.
  • Decline on defensible grounds. Where liability does not lie with the carriage, a documented technical position is worth far more than a simple refusal — both in negotiation and in court.
  • Identify recourse and contribution. Losses that began ashore — packing house, pre-cooling, inland leg, terminal — are often presented as carriage losses. Showing where they began opens recovery against the responsible party.
  • Reserve on evidence, not on exposure. An early technical view of the realistic position, before a reserve is set at a figure it cannot later move away from.
  • Prepare the defence file. Evidence gaps identified while they can still be closed, and reporting written to withstand cross-examination.

A finding that could never have gone the other way

is not an opinion. It is an endorsement.

Before accepting any instruction, we check it for conflicts against our existing survey and P&I correspondent work. If a conflict exists, we say so and decline — that is the only basis on which an independent opinion has value to either side.

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How It Works

From file to finding. Then, if warranted, recovery.

  1. 1

    No cost · no obligation

    Preliminary review

    You send us the claim file. Within a short time we confirm whether a second opinion can add anything useful, which documents are still needed, and what the review will cost. If there is nothing to add, we tell you before you spend anything.

  2. 2

    Fixed fee, agreed in advance

    Technical analysis

    A full examination of the evidence: survey reports, transport and temperature records, photographs, packing and stowage data, correspondence and valuation documents. We attend in person or take samples only where it will change the answer.

  3. 3

    The deliverable

    Independent Second Opinion Report

    Written findings on causation, liability, quantum and evidence, with a clear SUPPORTED / PARTIALLY SUPPORTED / NOT SUPPORTED conclusion and a recommended course of action. Written to stand up in negotiation, arbitration or court.

  4. 4

    Optional — only if the claim stands

    Claim support & recovery coordination

    If the review identifies a solid basis for recovery, we can support the claim on the technical side and coordinate local lawyers and correspondents in the relevant jurisdiction. This follows from the second opinion — it is never a condition for it.

You pay for the analysis, not for a promised result — which is exactly why the answer is worth having.

Worldwide capability

We can work for you anywhere in the world.

Through our network of marine surveyors and legal correspondents, we can assess cases wherever they arise and act in the relevant courts and jurisdictions.